Last Updated: August16, 2026
Welcome to NUVANSH ("NUVANSH", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our website, mobile application, or any services provided by NUVANSH (collectively referred to as the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Scope & Availability
NUVANSH currently operates only within India.
- Orders are accepted only from customers located in India.
- Shipping is available only within India.
- International shipping is currently unavailable.
- Users outside India may browse our website or mobile application; however, ordering, payment processing, and customer support services are intended only for customers located in India.
2. Information We Collect
2.1 Information You Provide
We may collect information including:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order Details
- Payment Confirmation
- Customer Support Messages
2.2 Information Collected Automatically
When you use our Services, we may automatically collect:
- Device Type
- Operating System
- Browser Information
- IP Address
- Device Identifier
- App Version
- Crash Reports
- Usage Statistics
- Session Information
- Product Views
- Wishlist Activity
- Cart Activity
2.3 Analytics & Tracking Technologies
We use trusted analytics services including:
- Google Analytics
- Google Firebase Analytics
- Firebase Cloud Messaging
- Shopify Analytics
These services help us understand:
- App performance
- Website performance
- User interactions
- Traffic sources
- Product popularity
- Shopping behaviour
2.4 Information From Third Parties
We may receive information from:
- Courier & Logistics Partners
- Payment Service Providers
- Marketing Platforms
- Fraud Prevention Providers
- Shopify Services
3. How We Use Your Information
Your information may be used to:
- Process orders
- Deliver products
- Verify customer identity
- Prevent fraud
- Provide customer support
- Improve our Services
- Send order updates
- Send delivery notifications
- Respond to inquiries
- Improve security
- Comply with legal obligations
We may also send promotional notifications if permitted by applicable laws or your device settings.
4. App Permissions
Notification Permission
NextBuy requests notification permission only to send:
- Order confirmation
- Shipping updates
- Delivery updates
- Promotional offers
- Important account notifications
You can disable notifications anytime through your device settings.
5. Sensitive Information
NextBuy does not collect:
- Contacts
- Camera
- Microphone
- SMS
- Call Logs
- Photos
- Files
- Precise Location
unless explicitly required for a feature and permitted by you.
6. Payment Information
Payments are processed through secure payment providers.
Available payment methods may include:
- UPI
- Debit Cards
- Credit Cards
- Wallets
- Net Banking
- Cash on Delivery (Eligible Products Only)
NextBuy does not store complete payment card details on its own servers.
7. Cash on Delivery
Cash on Delivery (COD) is available only for selected products and eligible delivery locations.
Certain products may require advance payment before dispatch.
NextBuy reserves the right to disable COD for specific products, PIN codes, or customers based on fraud prevention measures.
8. Fraud Prevention
To protect our customers and business from fraudulent activities, NextBuy may:
- Verify customer information
- Review suspicious transactions
- Limit payment methods
- Cancel suspicious orders
- Request additional verification
- Reject fraudulent refund requests
Fraudulent activities may result in order cancellation without prior notice.
9. Data Retention
We retain personal information only for as long as necessary to:
- Process orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
When information is no longer required, it is securely deleted or anonymized.
10. Account Deletion
Users may request account deletion at any time.
Deletion requests can be submitted by emailing:
contact@nuvansh.com
Subject:
Delete My Account
Certain information may be retained where required by law.
11. Your Rights
Depending on applicable laws, you may request:
- Access to your information
- Correction of inaccurate information
- Account deletion
- Marketing opt-out
- Withdrawal of consent (where applicable)
Requests can be made by contacting us.
12. Children's Privacy
Our Services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If you believe a child has submitted personal information, please contact us immediately.
13. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Measure website performance
- Improve customer experience
Users may disable cookies through their browser settings.
14. Third-Party Services
Our Services may include links or integrations with:
- Shopify
- Meta (Facebook & Instagram)
- Courier Partners
- Payment Providers
These third-party services have their own privacy policies.
15. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against:
- Unauthorized access
- Data loss
- Misuse
- Disclosure
- Alteration
However, no online system can guarantee absolute security.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page with the revised "Last Updated" date.
Continued use of our Services constitutes acceptance of the updated Privacy Policy.
17. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
NUVANSH
Email: contact@nuvansh.com
Address:
Murshidabad,
West Bengal,
India
